We reviewed the leading Best Chatbot Software for US marketing and sales teams — comparing starting prices in USD, free plans and trials, feature depth, integrations and verified user ratings from G2, Capterra, GetApp and TrustRadius where available. 5 vendors from our Best-of Lists category are compared side by side, with every detail on this page — no extra clicks required. Featured vendors include Tidio, Intercom and Botpress.
Tool finder
Question 1 of 3
How big is your team?
Offer
Price / month
Rating
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No portal ratings yet
Live chat plus AI agent Lyro
Top 3 pros
Top 3 cons
No portal ratings yet
Conversational CX with a strong AI agent
Top 3 pros
Top 3 cons
No portal ratings yet
AI Agent Platform for Developers
Top 3 pros
Top 3 cons
No portal ratings yet
AI Chatbot from your own data in minutes
Top 3 pros
Top 3 cons
No portal ratings yet
No-Code Chatbots for Websites and WhatsApp
Top 3 pros
Top 3 cons
Best Chatbot Software tools consolidate work that teams otherwise split across several point solutions. This list covers 5 vendors from our Best-of Lists category that genuinely serve the use case and are available to US buyers. The average overall score across the rated vendors is – out of 5, and entry pricing ranges from ab 19€ / Monat – ab 36€ / Monat.
Tidio currently leads the list at no portal ratings yet: Live chat plus AI agent Lyro Intercom follows closely at no portal ratings yet — Conversational CX with a strong AI agent If budget is the deciding factor, Chatbase offers the lowest entry point at from $19 / month.
You can evaluate most options before any purchase order: Tidio, Botpress, Chatbase and Landbot offer a permanently free plan, while Intercom run a free trial.
Headquarters matter for procurement and data processing: 3 of 5 vendors here are US-based, the rest are European. US teams selling into the EU should confirm data residency options and EU-US Data Privacy Framework participation early.
| Vendor | Starting price | Try it | Score | Headquarters |
|---|---|---|---|---|
| Tidio | from $29 / month | Free plan | – | Polen |
| Intercom | from $29 / month | Free trial | – | USA |
| Botpress | Free to use | Free plan | – | – |
| Chatbase | from $19 / month | Free plan | – | – |
| Landbot | from $36 / month | Free plan | – | Spanien |
Fit with your core workflow
Feature counts matter less than whether the tool runs your main Best Chatbot Software workflow without workarounds. Write down the three tasks your team performs daily and test exactly those.
Total cost, not list price
Entry prices such as ab 19€ / Monat – ab 36€ / Monat are typically per seat and month on annual billing. Add extra seats, contact tiers, onboarding fees and paid add-ons before comparing.
Integrations
Check whether your CRM, storefront, analytics and ad accounts connect natively or only through Zapier/Make. Native connectors reduce maintenance and prevent reporting gaps.
Security and compliance
Ask for SOC 2 status, data residency options, retention settings and consent handling. Teams with EU customers should also confirm DPA availability and Data Privacy Framework participation.
Onboarding and support
Implementation packages, response-time commitments and a maintained knowledge base decide whether a tool is still in use after three months. Clarify support tiers before signing.
Exit and data portability
Contract term, notice period and export formats belong in the evaluation. CSV or API exports on demand keep you free to switch later.
Solo operators and small teams
Tidio covers the entry level without a big budget. Prioritize fast setup, few required fields and pricing that scales only as you grow.
Mid-market teams with established processes
Tidio and Intercom provide the broadest functional base in this list and adapt to existing workflows. Look closely at roles and permissions plus automations that span departments.
Enterprise and regulated industries
Botpress and similar vendors work from custom quotes with SSO, audit logs and named contacts. Contract and security documentation matters more than the list price here.
Pricing, plans and features change frequently. We re-check the figures against vendors' public pricing pages; the vendor's own terms always take precedence for contract decisions.
Every list follows the same four steps – so scores stay comparable across categories.
Yes. These vendors offer a free plan or a free trial: Tidio, Intercom, Botpress, Chatbase.
The lowest entry price in this comparison is Chatbase at ab 19€ / Monat. Prices scale with contacts, users or feature tier.
